Guest reviews of Hampton Inn Ny-Jfk New York
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Andrew
6 months ago
The shuttle service runs every 30 minutes, making it easy to reach the airport. The cleanliness of the rooms could be improved, as I found some dust in mine.
Joseph
6 months ago
Comfortable beds and quick shuttle service to JFK were highlights of my stay. The hallway doors need some paint, and the shuttle could be more frequent, especially late at night.
John
7 months ago
clean and comfortable room, friendly staff
James
7 months ago
Arrived expecting a seamless experience but was met with a mixed bag. The shuttle service was commendable—courteous driver, timely drop-off at the terminal. Staff at the front desk exhibited empathy, especially after the unfortunate theft I experienced. the room fell short. It lacked cleanliness. A dirty bathtub and malfunctioning toilet marred my stay. Maintenance responses lacked urgency. The air conditioning failed to regulate, needing hands-on effort from my fiancé to fix. Improvements are necessary. The hotel radiates potential, but it requires significant attention to housekeeping and repairs. With better upkeep, it could be a go-to option. For now, it’s a reminder: first impressions matter.
Andrew
7 months ago
Great proximity to the airport with a reliable 24-hour shuttle service, which is a real lifesaver for late arrivals. Samantha at the front desk was exceptional, always ready to assist. The room was spacious, clean, and impressively quiet, thanks to blackout blinds. the breakfast area felt cramped, and the single-use plastics were concerning. On the downside, there were cleanliness issues in the bathroom, and staff friendliness could be improved. A bit frustrating with the shuttle call situation; a simpler process would save a lot of time. It's a mixed bag but still a decent option for a quick stay.
Peter
7 months ago
Comfortable beds, comfortable towels with fluffy textures making for a restful sleep and a rejuvenating shower experience after a long day of exploring the city.
No negatives to report.
Nicole
8 months ago
The staff made my stay incredible! The shuttle service was on point and the driver was a superstar, making the whole process so easy!
Would recommend 💖😊
Susan
8 months ago
The shuttle service is solid, picks you up right when you call. Staff are friendly, and the room was spacious and clean with free toiletries.
It wasn't exactly a bargain, but worth it for the convenience.
David
9 months ago
The bed was comfortable, providing a restful night despite the long day. Powerful light-blocking curtains ensured the room remained dark, ideal for sleep. Cleanliness stood out, though we noticed some bugs upon entry. The mini-fridge functioned well, keeping drinks cold. many outlets didn’t work, making charging devices tricky. Water wasn't provided in the room, which felt lacking. Seeking cups for coffee was inconvenient, requiring a trip to the lobby.
Dorothy
10 months ago
I had a frustrating experience with staff who were unhelpful and rude when I asked for directions. I ended up getting stuck in a loop trying to reach the shuttle, waiting ages for it to arrive. Super annoying!
Malcolm
10 months ago
Just a fine choice for a short visit in New York with reasonable price. Front desk staff was exceptional.
Frank
10 months ago
Great airport shuttle and friendly staff. Noisy fridge and thin walls.
Mark
11 months ago
The staff greet you like you're family. The free shuttle runs on time and takes you right to the airport without any fuss.
Breakfast options are super limited and could use some fresh ideas.
Peter
1 year ago
The hotel offers a free shuttle service to the airport, making it incredibly easy to transfer after a late-night flight, and just a short walk down Rockaway Blvd reveals a variety of restaurants and shops where I enjoyed quick snacks and meals, ensuring I could explore the area without worrying about food options;
Gareth
1 year ago
Hampton Inn NY-JFK offers a fantastic location near the airport and a reliable 24-hour shuttle service. The breakfast is a highlight, featuring a variety of options, along with complimentary tea and occasional warm cookies throughout the day, creating an enjoyable start to your mornings.
Brian
1 year ago
I loved the free breakfast - a great way to start the day! The 135 Lounge was a cozy spot for drinks. The gym helped me burn off those extra breakfast calories.
I just adored finding someone else's dirty towel in my room, great touch! .
Peter
1 year ago
When we checked into Hampton Inn, we were hoping for a comfortable stay before our flight. The room was decent overall, but there were some areas that could have been better. The ironing facilities were handy, as we needed to freshen up our clothes after a long day of travel. the heating and air conditioning seemed a bit outdated and took a while to adjust to a comfortable temperature. We appreciated having tea and coffee facilities in the room, but we wished there were more options for free toiletries. The flat-screen TV was a nice touch, but the curtains didn't fully block out the light, making it challenging to sleep well. The option for dry cleaning was convenient, but it would have been nice to have more frequent housekeeping service, especially during a longer stay. We found the on-site shops and commercial services helpful for picking up last-minute items, but the laundry facilities were a bit limited. The airport shuttle was a key factor in choosing this hotel, but the scheduling and communication regarding the shuttle service could have been clearer. Hampton Inn provided a decent stay with some room for improvement in certain areas. The convenience of certain amenities was appreciated, but there were some hiccups that affected our overall experience.
Maria
1 year ago
Friendly shuttle, free street parking, great breakfast with waffles, and comfy, clean rooms near the airport.
Felt well taken care of, nothing to complain about.
Nigel
1 year ago
super clean and quiet room - really close to the airport, and the shuttle dropped us off right at the terminal. the staff was super friendly and got us sorted even for a late check-in.
Strongly recommend
Brian
1 year ago
Staying at Hampton Inn was a breeze. the easy transfer from Federal Circle Air Train stop made our arrival smooth. the staff was very helpful, and the grab-and-go breakfast bag was a thoughtful touch. the room was spacious, with a comfortable bed and all amenities provided.
For us, it was ideal 😊.
Angela
1 year ago
Breakfast included was a great deal, with plenty of options like coffee and waffles. The shuttle service to the airport was convenient and efficient, saving us time and hassle. The hotel's proximity to the airport was a key advantage, making our travel plans easier.
The shuttle service could be improved by running more frequently to accommodate all guests. the high price for a one-night stay without significant discounts was a letdown.
Edward
1 year ago
Great location and breakfast. Shuttle service needs improvement and communication is lacking.
George
1 year ago
The room was clean and modern, providing a comfortable stay during my city trip. The staff were friendly and helpful, offering a free airport shuttle service that made transportation a breeze. Additionally, they provided water, tea, and even warm chocolate chip cookies, adding a delightful touch to the overall experience.
It was a bit confusing to locate the shuttle bus from the airport, as the instructions were not very clear, causing some inconvenience upon arrival. The cleanliness of the hotel's common areas, such as the stairs, lifts, and corridors, could have been improved to enhance the overall guest experience.
Sarah
1 year ago
I chose the Hampton Inn for its close proximity to Idlewild Park, and I was pleasantly surprised by the complimentary shuttle service to JFK Airport. The 135 Lounge restaurant was a delightful dining experience.
Limited amenities for the price.
John
2 years ago
The hotel's proximity to the airport made catching our early flight stress-free. The shuttle service was efficient and the Grab & Go breakfast was a nice touch. The cleanliness of the hotel was satisfactory, and the staff were helpful with local dining options. The parking fee was the only notable drawback. I'll recommend this hotel.
Mark
2 years ago
The staff were incredibly friendly and helpful throughout our stay. They assisted us with transportation and provided excellent directions. The hotel was clean and the beds were very comfortable. Additionally, the shuttle service to the airport was prompt and efficient.
The toilet paper holder in my room was loose, requiring me to hold it in order to use the toilet paper. The water faucet also leaked, causing the bathroom counter to become wet.
Good
